Shipping Policy

Thiran – Securely Packaged. On-Time Delivered. Always Reliable.

At Thiran, we are committed to delivering your automation products, sensors, and relays safely, efficiently, and on time. This Shipping Policy outlines our delivery process, timelines, and related information.

1. Shipping Areas

We ship across India.
For international shipments, please contact our sales team for availability, shipping rates, and delivery options.

2. Processing Time

Orders are usually processed and dispatched within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed the next working day.

3. Delivery Time

Metro Cities: 3–5 business days
Other Locations: 5–8 business days
Delivery timelines may vary slightly based on your pincode, courier partner, and local conditions.

4. Shipping Charges

Shipping charges are calculated based on order weight, dimensions, and delivery location.
Final shipping costs will be shown at checkout or confirmed via WhatsApp (for manual orders).
Free shipping may be available on select products or order values — check for ongoing offers.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID and link via SMS, email, or WhatsApp (based on how you placed your order).
You can use this to track your package in real-time.

6. Delays & Issues

While we aim to meet all delivery timelines, delays can occasionally happen due to:

Courier service disruptions.
Weather conditions.
Remote delivery locations.

If your order is delayed, we’ll keep you informed and work with the courier to get it resolved quickly.

7. Damaged or Missing Packages

If your package is damaged or tampered with on arrival, please:

Take photos or videos immediately.
Refuse to accept the package if it looks severely damaged.
Contact us within 24–48 hours with proof so we can assist you with a replacement or claim.

8. Contact Us

For any shipping-related questions or support, feel free to reach out:
Email: [email protected]
WhatsApp: 94877 33394
We’re happy to assist during business hours!