Frequently Asked Questions

1. What products does Thiran offer?

Thiran specializes in industrial automation solutions, including Solid State Relays (SSR), Proximity Sensors, Inductive and Capacitive Sensors, and other control and sensing devices for manufacturing, robotics, and process automation.

2. Are Thiran’s products suitable for industrial use?

Yes, all Thiran products are industrial-grade, designed for durability, precision, and maintenance-free operation in harsh factory environments.

3. What is a Solid State Relay (SSR)?

A Solid State Relay is an electronic switching device that allows control of electrical loads without mechanical parts, offering silent, fast, and reliable switching. Thiran offers SSRs for DC to DC, DC to AC, and AC to AC applications.

4. How do I choose the right Proximity Sensor?

Choosing the right sensor depends on application type, target material, detection distance, and environment. Thiran’s technical team can guide you to select the optimal inductive, capacitive, or photoelectric sensor.

5. Do you provide technical support and installation guidance?

Yes, Thiran offers technical support, product manuals, and installation guidance to ensure seamless integration of our products into your automation systems.

6. Can I order custom solutions?

Absolutely. Thiran provides customized automation and sensor solutions tailored to meet specific industrial requirements. Contact our team to discuss your project.

7. How can I place an order?

You can place orders by contacting us via email, phone, or our website contact form. Our sales team will assist you with product selection, pricing, and delivery options.

8. Do you ship nationwide?

Yes, Thiran ships across India and can also assist with international inquiries.

9. Can I return or exchange a product?

If there’s any damage during shipping or a genuine defect, we offer easy returns or exchanges. Just reach out to us within the return window with your order details.

10. How can I contact customer support?

You can reach us via:
Email: [email protected]
WhatsApp: 94877 33394
We’re happy to assist during business hours!